Sean McCuctheon on CTQ Suncoast Country

Beware of home warranties that claim to cover your HVAC

Don’t fall for insurance companies that offer policy’s that supposedly repair or replace your AC when it fails. They never replace the system – they will just keep sending people out to patch it up and keep it barely running.

According to Angie’s List, “Historically, home warranty service companies have been one of the "worst graded" categories on Angie's List. Members misunderstanding or disagreeing with what their warranties cover and the quality of repair work are cited in the majority of complaints.”

Read the fine print. Some home warranty companies claim to cover major appliances but will in fact only cover a small portion of the total repair cost. They will also most likely send a less than quality contractor out for the work.

The average cost of a basic coverage plan ranges from $350 to $600 a year, plus $50 to $75 per service call. However, consumers frequently expect more from these plans than they deliver. Home warranties aren’t insurance policies. They’re service contracts. 

Some reasons not to use a Home Warranty Program:

1. Don’t assume your policy will replace a faulty component. The warranty company may insist on repairing it instead. You may not be able to call your favorite service provider. Home warranties usually require you to use a contracted servicer.

2. Home warranties rarely cover the entire cost. Claims may be rejected because of “pre-existing problems or insufficient maintenance”.

3. When your AC breaks down in the middle of the summer you will wait a lot longer for it to be repaired because the HVAC contractors who work for the home warranty company will always take care of their own customers first. Also, most established air conditioning companies refuse to work with home warranty companies because there are very low margin, pre-determined, diagnosis and repair payment rates.

4. The warranty companies have relationships with parts suppliers and usually want to provide the parts used for the repairs. The problem is they typically buy the cheapest part they can get…parts a technician would not put in his own AC unit because; “you get what you pay for”.

5. Repair vs. Replace: There are conditions where repair is just impractical and if dealing directly with the customer, my advice as a technician would be to replace the equipment for improved comfort, efficiency, and plain common sense. The home warranty company however will only replace a unit that is unrepairable (very rarely is a unit unrepairable). Even when deemed unrepairable, they provide the cheapest, least efficient “pieces” of new equipment, not complete new “systems”.

6. If you think that in the event of a catastrophic failure of your HVAC equipment you’ll be covered for a whole new central air and heating system…you’re probably in for more frustration and disappointment than you bargained for.

Find a good HVAC contractor to provide your maintenance and minor repairs as necessary, and when replacement time comes, you’ll get to choose the right system for you, your budget, and your needs.


Buying Your AC Unit online

Be careful shopping price first. That includes companies that have PRICE in the name and advertise that you can go to their website and buy products straight from them then find local people to put it in for you.

There’s a lot of experience that has developed over years and years and years of looking at a home and knowing what options are available, and being able to determine what is in that customers best interest and what brands may be the best option.

This is something you are not going to get by purchasing something online and hoping some guy is going to come along and install it for you.

When we give you a price it’s based upon your exact specifications for your job we know exactly what it’s going o take to do a custom installation and have a good finished product. You’re not going to get that by purchasing online, getting a bunch of stuff delivered to your driveway and then have somebody come tell you whether it will fit or not. Just not a good idea.


Shopping for best price or online only when looking for a new air conditioning unit.

Today most of us shop on the internet – it’s quick, easy, and usually cheaper than any store. However, sometimes attempting to save a few bucks can cost you plenty down the road.

The same is true for air conditioning. HVAC is expensive and it’s tempting to try and look online for a good deal. However, without the advice of a knowledgeable HVAC specialist, you may get a lower price for the equipment, but experience major consequences in the long-run with inefficient performance and replacement costs.

Simply put: Avoid HVAC discount websites - you are just asking for trouble for the following reasons.

1. Cheap Internet deals usually do not carry a warranty! It’s standard for HVAC manufacturers to void the warranty on any system that was purchased online. This is because buying equipment online almost always leads to poor installation, which will, in turn, negatively affect how the system performs and how long it lasts. There is a very good reason reputable AC Techs are factory authorized – and that is mainly to protect you the consumer!

2. The average homeowner typically has no idea what HVAC unit to purchase, which ends up with something too large or too small. If the equipment is too small, it will never efficiently cool your home during the summer. If a system is too large, it will start to short-cycle until it breaks down prematurely. In both cases, you lose the money you think you saved with the initial purchase.

3. Even if you buy an energy efficient air conditioner at a lower price online, without proper installation of the complex system, you can never expect it to work at the peak of efficiency and save you money.

When you buy online, you’re taking on enormous risk. Please have a qualified HVAC contractor to perform calculations to determine the right equipment. Complicated systems need smart installers.

Listen to the audio: 


HVAC Companies that offer to buy your old equipment or give you a huge discount in exchange for your old equipment

Don’t trust anyone contacting you out of the blue with an unbelievable offer for your existing, old unit and thousands off a new one. Reputable companies don’t go around promising free services or massive discounts. After all, they’re in business to make a profit. When someone makes you an unbelievable offer, you should maintain a healthy suspicion.

An HVAC contractor who say’s they will give you $1,000 towards your new installation in exchange for your old equipment is making up that money by adding it into the price of the new system. somewhere. After all, this isn’t an old car you are trading in – once it leaves your home it will not be reinstalled somewhere else, and the scrap metal will fetch less than $100 for them. If an HVAC contractor is offering you cash for your old equipment this should throw up a huge red flag. This means that they are inflating the actual cost and overcharging you the amount they claim they are paying you.

Even if the company is not offering cash back but the price seems too good to be true - make sure they aren’t cutting corners just to get the work. It costs a lot of money to buy and install the best equipment and hire quality installers.

Be cautious of big discounts or phony offers that come out of the blue… if the offer sounds too good, it probably is. Always get at least two quotes before you buy.

Listen to the audio: 


Do your own research

I had a guy come up to me the other day and he’s like, “man, the commercials are starting to sound just like yours out there” and I was like, “well I guess that’s a good thing.” Either the consumers are getting smarter and those tactics aren’t working anymore and now these guys are turning new leaves and starting to actually do things correctly or you can’t always believe what they’re telling you. You got to see and do your own research and shop the background on these people and read reviews and ask your neighbors and friends and family because they may not have the track record that they’re trying to portray themselves as.

This isn’t really an advertising for us. You know a lot of companies have advertising budgets, we have more of a community outreach and education budget, and our job is to put this information out there and let the consumers in our area be smarter and be able to make intelligent decisions and not fall for some of these silly little games that get played out there.


HVAC Companies that offer to buy your old equipment or give you a huge discount in exchange for your old equipment

I get a lot of people walking up to me and telling me they appreciate the tips we’re putting out there and that’s good feedback, so we’re going to keep it going. One of the things I’ve been hearing and seeing is that people claim to buy your old air conditioner, whether it’s working or not, and give you thousand plus dollars off your price of a new system.

It’s complete nonsense. There is nobody out there paying that kind of money. I would be selling them 30 a week. It’s absolute nonsense. It’s fuzzy math. The last thing anybody is going to do is buy your piece of junk air conditioner for thousands of dollars and give you some amazing deal on a new one.

It’s hocus pocus. It’s just not real. The scrap metals are worth, maybe 100 bucks if they’re taken apart properly. I just don’t see how they’re going to give you thousands of real dollars for any old piece of junk air conditioner.


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Beware of home warranties that claim to cover your HVAC

Don’t fall for insurance companies that offer policy’s that supposedly repair or replace your AC when it fails.

They never replace the system – they will just keep sending people out to patch it up and keep it barely running.

According to Angie’s List, “Historically, home warranty service companies have been one of the "worst graded" categories on Angie's List. Members misunderstanding or disagreeing with what their warranties cover and the quality of repair work are cited in the majority of complaints.”

Read More


Buying Your AC Unit online

Be careful shopping price first. That includes companies that have PRICE in the name and advertise that you can go to their website and buy products straight from them then find local people to put it in for you.

Read More


 

HVAC Companies that offer to buy your old equipment or give you a huge discount in exchange for your old equipment

Don’t trust anyone contacting you out of the blue with an unbelievable offer for your existing, old unit and thousands off a new one. Reputable companies don’t go around promising free services or massive discounts. After all, they’re in business to make a profit. When someone makes you an unbelievable offer, you should maintain a healthy suspicion.

Read More

The team at Sean McCutcheon's Air Conditioning

 

Sean McCutcheon's Air Conditioning of Sarasota Truck in front of home

 

Sarasota commercial air conditioning company

 

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